1-705-651-2400 ext. 426 info@regencyretirement.ca

FREQUENTLY ASKED QUESTIONS

Am I required to sign a lease?

No. You will be required to sign a Tenancy Agreement, which outlines the accommodation and service package you have selected. The agreement is on a month-to-month basis, which allows maximum flexibility for changing options.

Is the deposit refundable?

Yes. Your deposit reserves your spot on the waitlist. It is placed in a non-interest bearing account and is applied to the first month’s rent when you move in. Should your plans change before that date, the deposit is 100% refundable.

Will my rent increase?

Yes. Managing rate increases against often-increasing operating expenses is a difficult balancing act, which we undergo every year. We will do our best to keep increases to a minimum while maintaining our high standard of services.

Is there a security deposit?

No. You pay at the beginning of each month.

Can I hang pictures on the wall, and put up my own draperies?

Yes. Your suite is your home—we encourage you to make it comfortable and add your own personal touches.

Can I smoke in my suite or in the dining room?

No. For the health and comfort of residents and staff, Regency Retirement Community is a smoke-free building.

Can I control the heating in my suite?

Yes. We understand that not everyone feels comfortable at the same temperature, so each suite is equipped with its own heating system. You can vary the room temperature to suit your own comfort.

Can I cook in my suite?

Suites are equipped with kitchenette areas where you can keep a toaster, microwave, coffee maker, etc., to make light meals and snacks.

Where would my guest eat?

Your guests are welcome to attend the dining room with you. Reservations are required and the charges can be added to your monthly account.

Can visitors join activities? Can outside friends join in on activities?

Yes. Visitors and friends are welcome to participate in on-site marketing activity programs. We believe in the saying “the more, the merrier,” and we encourage the full use of the building’s amenities. Kindly note that space for activities are offered to residents first.

When I am sick, will food be brought to my suite?

Yes. We offer complimentary in-suite meal service should you not feel well enough to go to the dining room. Simply let the charge nurse know and she will organize room service and see what you need.

Are the front doors locked?

Yes, all doors are secured to prevent entry. The front doors are locked from 11:00 pm to 6:30 am.

If I drive, is there an additional fee for parking my car?

No.

Is there parking for visitors?

Yes. Parking is first come first serve.

Gallery and 360 Degree Tour

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